Terms and Conditions

Effective Date: September 2, 2025

These Terms of Service govern your use of the website and communications provided by Highland Gardens (“we,” “our,” or “us”). By using our website or submitting information, you agree to these terms.

1. Services

We provide information about our assisted living community, including care options, amenities, and availability. Services described on this website are subject to change without notice.

2. Communications & SMS Consent

By submitting your contact information, you consent to receive communications from us, including phone calls, emails, and SMS/text messages.

Message and data rates may apply.

You may opt out of SMS at any time by replying STOP.

{This program sends transactional and marketing messages to end users who have opted-in to receive messages.}

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to {[email protected]}.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy: {link to privacy policy}.

3. Healthcare Disclaimer

The information provided on our website and through general communications is for informational purposes only and may not reflect individualized medical needs. While Highland Gardens is a licensed assisted living provider, decisions about medical care, diagnosis, or treatment should always be made in consultation with qualified healthcare professionals.

4. Limitation of Liability

We strive to ensure accurate and up-to-date information but cannot guarantee completeness. We are not liable for any damages arising from the use of our website or reliance on its content.

5. Governing Law

These Terms are governed by the laws of the State of Texas.

6. Contact Us

If you have questions about these Terms, you can contact us:

By Email: [email protected]